Agenda
Sessions |
Welcome and Introduction |
Navigating XPLAN |
XTOOLS+ - Current Scenario |
XTOOLS+ - Proposed Scenario: SMSF |
XTOOLS+ - Proposed Scenario: Company |
XTOOLS+ - Proposed Scenario: Trust |
End |
This guide has been written and structured to be as easy to follow as possible. To help you to navigate through this guide, a number of symbols are used to help identify key points or sections.
Important – you really need to read these sections | |
Extra information – you only need to read these sections when you are confident with the system basics or if you want more background information and detail | |
This symbol highlights useful hints or tips on the system | |
Activities to be completed with the trainer |
This course will illustrate how a SMSF, a Company and a Trust are setup in CALM. It also takes a look at how various strategies relevant to these Entities are implemented and modelled in CALM.
The course will also focus on understanding the implications of the selected strategies.
XPLAN Training session (one of the following):
And have good knowledge of Microsoft Word and Financial Planning concepts.
What can you expect from today's session?
After completing this workshop, you will be able to:
Note: This workshop aims to provide you with the knowledge to use the Entities functionality in XTOOLS+. It is NOT a strategy based workshop.
Overview
Many advisers use the Advice to Client process to manage the advice process in their business.
To enable participants to be able to relate to the different modules in XPLAN, this course is structured along the line of the Advice to Client process.
XPLAN and Financial Planning
The components and tools in XPLAN have been created to support and complement the process of providing quality and efficient recommendations to clients.
XPLAN is a web based financial planning software package that brings together the different stages in the advice process through the use of a number of modules and tools.
XPLAN enables delivery of advice to clients through integrated client management, modelling and portfolio management tools and applications.
The facilitator will demonstrate and take you through each of the modules and tools, and explain their function to you.
Client Focus |
A comprehensive Fact Find and Client Relationship Module. This is where client data is entered. Underlying these functions is the task management capability, which is designed to support the workflow process within a business. |
XPLAN CRM Office |
A suite of tools which not only provides users with standard document templates but also the functionality to build customised templates. These tools provide the ability to manage the templates as well as to merge data from the system into the templates. |
Xtools | A suite of tools which can be used for projection and analysis. Some of the calculators can be used in a client facing situation. |
XTOOLS+ | XTOOLS+ is a powerful modelling tool that can be used to model and compare cashflows and projections. |
IRESS Portfolio System (IPS) | IPS is used to manage and provide reporting on client portfolios |
Risk Researcher | A fully interactive risk research tool that provides both qualitative and quantitative analysis for personal risk insurance products. |
SuperSolver |
A superannuation comparison tool that provides product specific comparisons of costs and intangible plan features. It provides data on hundreds of retail, industry, government and corporate superannuation funds, and allows for the creation of new plans or deriving new plans from existing plans. |
Debt Qualifier | It is a mortgage-qualification and analytics system. It provides a single point solution for Debt and Risk Management for existing and new clients. |
The XPLAN interface is composed of three areas, the Title bar, the Navigation menu, and the Main Page.
Title Bar
The title bar contains a number of links and functions, and is always displayed.
Home, Add and Quicklinks lists:
Xplan – This button name can be customised and the default name is XPLAN. It contains links to your User Dashboard, News and administration and module functionality (depending on your User Capabilities only some links may display)
Add - allows for creating a new:
(Depending on your User Capabilities only some links may display)
Quicklinks - a customisable list where you can add links that you frequently access. All links in the XPLAN list can be added as Quicklinks.
The Instant Search icon allows you to search for any key heading within your XPLAN system. Once you have searched, hyperlinks will be shown to take you directly to that location.
Icons
Notification messages are commonly generated by XPLAN when a report has been generated. The number of unread notification messages displays beside the icon (as shown) | |
Sticky Notes allows you to write short on screen notes which stay attached to a client or a specific page. When you load a page with a Sticky Note a small icon displays that is clicked to open the Note. | |
Open a Time Taken Ticker | |
Access XPLAN Help | |
Access your Preferences | |
Logout from XPLAN |
Searching
The Quick Search box allows you to search for entities, notes or tasks.
Navigation menu
The navigation menu displays on the left of the currently accessed Page. It allows for navigation between modules and within the current module. When using a Wizard, the navigation menu can also display the pages within the Wizard, allowing you to move between pages as required.
You can collapse and expand the navigation menu by clicking the expand/contract button:
When collapsed, the current page expands horizontally to fill your web browser.
Main Page
The current page displays in the Page area.
Client name - when a client has associated entities, such as a companies, trusts or SMSF, you can click the client's name and select an entity to access it
Control buttons - buttons for the current page, such as for editing fields or moving between Wizard pages, are always located on the top-right.
Panels - some interface elements display as panels. Each panel is controlled by panel buttons. Like pages, panels can also have control buttons for editing the data within the panel.
Panel buttons - each panel has its own control buttons. Depending on the functionality offered by a panel, some or all of the following buttons may display:
Any time you see click on the arrow to access additional options and sub menus.
Overview
XPLAN has an Online Help function which provides the most up to date information on the different
components and tools in the system. Interactive Tutorials are also available for viewing Training Workshops.
The Help files also provide updates on all new software versions.
Accessing Help
2. The ‘Help’ screen is displayed
3. Navigate using the menu bar located on the left.
4. You may also want to use the “Search” function available.
Accessing Interactive Tutorials from within the Help Files
Dashboard is the default ‘home’ screen to load. To navigate back to the ‘home’ screen, just click on the site logo. You can also open additional windows by holding down the ‘Shift’ key and click on the logo. ‘Ctrl’ and click will open new tabs. News is also available through a dashboard tab. |
In XPLAN, client information is entered into the Client Focus module. These details can then be seamlessly transferred to other components e.g. XTOOLS+ & Risk Researcher, to be used in crafting appropriate financial planning for the clients.
Scenario
The clients for this case study are Adam and Kate “Your Surname”. They are planning to retire at age 60 and have come to you to seek advice on their current and future financial situation.
Overview
Work with your facilitator to create the clients in XPLAN using the details given on the following pages.
Client Details
Name | Adam | Kate |
Gender | Male | Female |
Marital Status | Married | Married |
Date of Birth | 01/03/1961 | 15/01/1962 |
Category | Gold | Gold |
Contact Details
Address | 19 Johns Avenue, Tank Hills, NSW 2110 |
Home Phone | 02 4567 1234 |
fake@fake.com |
Risk Profile
Investment | Growth | Growth |
You have now created the client entity. The remainder of the fact find information will be entered into the XTOOLS+ Input screens for the purposes of this training session.
Employer Details
Employer | Marketing Pty Ltd | Your Surname Consulting Pty Ltd |
Occupation | Director | Administrator |
Salary | 01/11/1995 | 15/04/2006 |
Income and Expenses
Name | Adam | Kate |
Income | $95,000 p.a. (Index 4%) | $20,000 p.a. (Index CPI) |
Expenses (Joint) | $75,000 p.a. (Excludes mortgage). |
Dependants
Name | Ben | Josie |
DOB | 05/08/1997 | 13/10/1995 |
Gender | Male | Female |
Other Information
Name | Adam | Kate |
Retirement Age | 60 | When Adam is 60 |
Retirement Date | 01/07/2021 | 01/07/2021 |
Retirement Income | $80,000 p.a. (combined) |
Lifestyle Assets
Asset | Owner | Value |
Principal Residence | Adam |
$850,000 Cost Base: $300,000 Growth: 5.0% |
Contents | Joint | $70,000 |
Motor Vehicle | Adam | $30,000 |
Liabilities
Type | Home Loan – Joint Ownership |
Remainder to be paid | $250,000 |
Lender | CBA |
Interest Rate | 8.5% (principal and interest) |
Remaining Term | 10 years (120 months) |
Credit Limit | $300,000 |
Owner | Joint |
Financial Assets
Investment | Owner | Value | Other Details |
Cash | Joint | $30,000 | Interest 1% |
CBA Shares | Adam | $30,000 |
Cost Base $10,000 Income Reinvested |
Retirement Funds | Joint | $778,500 |
More info under the SMSF Details section |
Key Details
Company Name | Your Surname Consulting Pty Ltd |
Details |
The company was setup on 15/05/1998 with a shareholders loan of $40,000 from the Company Trust (Trust 2). There are no repayments on the shareholder loan.
|
Ownership | Your Surname Consulting Trust 100% |
Dividends | The Company to date has not paid any dividends. |
Income and Expenses
Income | Consulting Work | $100,000 p.a. |
Expenses | Wages to Kate | $20,000 p.a. |
SGC to Kate | $1,900 p.a. | |
Trading Expenses | $15,000 p.a. |
Assets and Liabilities
Asset | Cash – Interest Rate 2% | $150,000 |
Other Information | Retained Earnings | $140,000 |
Franking Credits | $70,000 |
The Your Surname SMSF has a corporate trustee (Your Surname Retirement Pty Ltd) for their SMSF. As this is purely a trustee company, we do not need to set it up for cash flow modelling purposes in CALM.
Name | Your Surname Family Trust |
Overview |
The Discretionary Trust was setup at the beginning of 2009 under Adam’s parent’s Will.
|
Distribution |
The income is being distributed to each of the beneficiaries as follows: Adam – 40% , Kate – 40% Josie – 10% , Ben – 10% |
Assets and Liabilities
Asset | Cash – Interest Rate 2% | $10,000 |
IAG Shares |
$46,000 Cost Base $35,000 |
|
Investment Property – Mosman |
$800,000 Cost Base $400,000 Growth – 5% Income – 5% |
Name | Your Surname Consulting Trust |
Overview |
The Discretionary Trust was set up on 15/05/1998 along with Your Surname Consulting Pty Ltd.
|
Distribution | The trust to date has not distributed any income. |
Assets and Liabilities
Asset | Cash – Interest Rate 2% | $100 |
Name | Your Surname Retirement Fund |
Overview |
Their SMSF was setup 5 years ago. Adam and Kate are members of this fund.
|
Current Value |
Total Value - $ 778,500 Adam - $455,000 ($180,000 Tax Free Component) Kate - $323,500 ($150,000 Tax Free Component) |
Other Information |
Reserve – Nil Fees - $2,500 (Accounting fees) SGC – The SGC for Adam and Kate are paid into the SMSF. |
Assets and Liabilities
Assets |
Macquarie CMA (Interest – 5%) |
$80,000 |
Woolworths Shares |
$48,500 Purchased – 14/09/1997 Cost Base $20,000 |
|
Commercial Block – Alexandria |
$650,000 Cost Base $500,000 Growth – 5.5% Income – 4% |
What the clients hope to achieve
Strategies
Hint: To withdraw retained earnings from the company to the Trust 2 then to Kate in a tax effective manner, we probably shouldn’t withdraw it all in the first period. The withdrawals will increase the Client’s cashflow which should be directed to paying down the Client’s home loan.
Current Cashflow refers to the client’s current situation. The process of SoA development begins with the planner having a strong understanding of the client’s current situation and in particular, that client’s current cashflow position.
This topic focuses on creating a client’s consolidated current cashflow position in XTOOLS+.
XTOOLS+ is the module where detailed cashflow strategies are modelled in XPLAN. It enables users to create and compare multiple financial planning scenarios for a client. These scenarios can be projected for up to 50 years.
The XTOOLS+ module is used to analyse a client’s current position as well as proposed scenarios. All information regarding a client’s income, taxation and projected asset values that populate the Statement of Advice can be drawn from the XTOOLS+ module.
4. The “Input: Basic Details Screen” is displayed
Key Details: Confirming Adam and Kate’s details:
Setting up Other Entities
Once you have entered the above details, the Navigation Menu on the left hand side of the screen, will update to include the new entities. You can also navigate to the Input > Options page and select how you wish the Entity names to appear in the Navigation Menu. Also within this page, you can select where you want to import assets from, IPS or Client Focus.
The Navigation Menu will then update to reflect your changes.
Children information
Add the details for Ben and Josie as per the screenshot below:
Import Wizard
In the top right corner of the Main Page, there is a button that allows the bulk import of Client Focus Information. By clicking on it, a new Wizard Page will then open. A preliminary warning is the first page to show, warning users that only information for the Client and/or Partner will be pulled through and NOT for any additional Entities. After clicking Next, Users need to identify which Sections and Entities information needs to be imported for. At the top of each column, there are “Select All” or “Deselect All” buttons to select/deselect all items in that particular column.
Users then work through a series of pages, each one dedicated to the import of information for each section where “Import” was selected on the initial page.
Income and Expenditure
Leaving the Witholding PAYG Tax option as No will leave the income as a gross figure. Should you wish to show net income, click on the hyperlink and change the option to Yes. You can also select Custom. If you are using Key Dates in your scenario, selecting Yes from this option will give you more accurate taxation details.
3. Enter the expenses – Current and Retirement. Note the time periods for the expenditures:
Assets
3. Click on Assets > Income. This screen allows you to enter whether the income from the asset is to be reinvested or not. The income from Adam’s CBA shares is being reinvested until his retirement. To enter this detail, click on “Add reinvest Period” and select CBA.
4. Click on Assets > Rates and Fees. Apply custom rates and fees with an income rate of 1% for the Cash Account.
Principal Residence
3. Click (top right) to move to the next screen which is the Rates and Fees screen. Enter Growth as 5%.
Home Contents and Motor Vehicle
This only has an effect for Centrelink purposes, so you can enter the Centrelink value rather than the market value if you prefer.
Superannuation
a. Under the Superannuation Account section, ensure the “Hide Accumulation Fund” option is set to Yes for both Client and Partner
b. Other Options should be set as appropriate to each Entity. For today’s example, ensure all options are set either to Pro Rata or SMSF.
c. Bring Forward option should be set to Never.
2. Enter details in the Accumulation section to ensure that Adam’s SGC is directed to the SMSF. Click on Individual > Super > Accumulation.
a. Ensure that the super balances are Zero for the clients.
3. Change the Employer Contributions from SGC to Nil. Check that ‘Total Employer Contributions’ is Zero. This will ensure that no contributions are going into Individual Retail Super Funds.
Liabilities
2. Click (top right) to move to the next screen which is the Rates and Fees screen. Enter Details.
3. Click (top right) to move to the next screen which is the Repayment screen. Ensure
Details are appropriate.
4. Click on Liabilities > Associate and link the liabilities with the corresponding assets. This linking will give us a Gearing Ratio in the display screens.
In the Navigation Menu Bar, click on Surname Consulting Co > Capital. This is where you will enter the company details.
NB: The company hasn’t paid any dividends since establishment, but Adam has advised that the company will shortly be distributing Dividends from Cashflow (hence “Apply Shareholder Dividends” is set to “Yes – From Cashflow”).
a. ‘Cashflow’ will use up cashflow and retained earnings to pay dividends
b. NPAT pays dividends based on the net profit after tax for that year.
Income and Expenditure
2. Enter the expenditure of the company. This is where you will enter Kate’s Salary and SGC Payments:
Assets
3. Click on Assets>Holdings in the Navigation Menu bar. Enter details.
4. Click (top right) to move to the next screen which is the Rates & Fees screen. Enter the details.
Liabilities
Note: If a Shareholder Loan exists it is not to be included under the Surname Consulting Co > Liabilities screen as it can be fully recorded in the Surname Consulting Co > Capital screen.
Capital
2. The unitisation section allows you to select who is to receive the regular distributions. Any surplus income or capital allocated to Corpus can be re-allocated as discretionary distributions in Cashflow > Distributions.
3. XPLAN will automatically distribute the regular Trust income according to the percentages set here. Retained income (not distributed) in the Trust will then be recorded and tracked as Retained Earnings in Corpus and will be taxed in the Trust at the highest Marginal Tax Rate.
4. Automatically Apply Income Distributions - Yes; and Capital Distributions - No.
5. “Return Child Dists to Client/Partner” – set to No.
Assets
6. To enter the asset details click on Assets > Holdings and enter financial assets only (Cash Account and IAG Shares).
7. Click (top right) to move to the next screen which is the Rates and Fees screen. Enter Details.
Investment Property
8. To enter details of property held under the Trust, click on Property > Holdings in the Navigation menu bar.
9. Click on “Add Property”, select “Investment”. Enter details of the property.
10. Click (top right) to move to the next screen which is the Rates and Fees screen. Enter details.
Capital
2. The unitisation section allows you to select who is to receive the regular distributions. Any surplus income or capital allocated to Corpus can be re-allocated as discretionary distributions in Cashflow > Distributions.
Assets
4. To enter the asset details click on Assets > Holdings and enter financial assets only.
5. Click (top right) to move to the next screen which the Rates and Fees screen. Enter Details.
2. If you want the investments to be pooled together select Segregate Assets as ‘No.’ Otherwise each investment added to the SMSF will need to have ownership by one of the members.
3. ‘Auto-allocate contributions to assets’ will automatically distribute the contribution to the assets within the SMSF.
4. ‘Apply Investment Reserve’ - When SMSF assets are projected on a pooled basis, you can specify use an Investment Reserve. This will allow you to use a specified crediting rate for member balances which will be used to determine the interest calculated for each account.
5. Enter the details of the client’s opening balances.
6. In the ‘Employer Contributions’ section, select SGC for Adam and Kate. The SGC amount shown for Kate is the amount entered in the Consulting Company as an expense.
7. Click (top right) to move to the next screen which is Key Details. Confirm that the details are correct.
Cashflow
8. Click (top right) to move to the next screen Cashflow > Expenditure.
9. Enter the fees details, by clicking on “Add Expenditure” and selecting “Accounting Fee.”
Assets
10. Click on Assets>Holdings in the Navigation Menu. Enter details.
11. Click (top right) to move to the next screen which the Rates and Fees screen. Enter the details.
Investment Property
12. To enter details of the property held under the SMSF, click on Property > Holdings in the Navigation Menu.
13. Click on “Add Property”, select “Investment”. Enter details of the property.
14. Click (top right) to move to the next screen which is the Rates and Fees screen. Enter details.
NOTE: You also have the opportunity to indicate on the SMSF > Assets > Property > Leasee page if the entity leasing the investment property is a part of this Client Group eg. Consulting Company.
Once all the data has been entered, you can view the outputs by expanding the Display Menu, and then choosing the page that you would like to navigate to.
The CALM display screen is displayed showing an overview of the client’s current position. Go to the Display > Individual > Cashflow > Consolidated screen and complete the following tasks:
i. Change Display period to 1 to 10 years, then every 5th period.
ii. Check if the clients have any surplus income.
Within SMSF
Within the Company
Within the Trust No. 1
On the display page of the current scenario, Click on the drop down arrow on the scenario name at the top left of the screen. Select “Save As” and enter ‘Proposed’ as the name of the scenario. Click “Save.” IMPORTANT – Make sure to click on Save and not just hit enter as this will have negative impacts on your new Scenario, the main of which is that majority of financial information entered in the “Current” Scenario is deleted during the creation of the new Scenario.
Once the screen has refreshed you will be in the Proposed Scenario where we will work on the proposed strategies.
Stage 1 - Now
Stage 2 - At age 55 (Adam)
Stage 3 - Retirement
4. Enter the number of inputs (2 years – up to Age 55 for Adam), value $10,000. Click OK:
5. To make Non Concessional Contributions (post tax) for Adam, on the same screen click the text box for the first year the contributions are to begin and then choose ‘Fill’ (Contributions EOP;; Personal Contributions). Enter the number of inputs (2 years), value $10,000. Click OK.
6. Press ENTER to update the calculations for Adam’s page, or click on the same page name from the Navigation Menu.
7. Make a Non Concessional Contribution of $20,000 for Kate in Year 2.Press ENTER to update the calculations for Kate’s page, or click on the same page name from the Navigation Menu.
Work with your facilitator to find out how much surplus cashflow is available after Adam and Kates Contributions.
2. To rollover the super funds into a Transition to Retirement Pension, click on the Add Pension drop menu and select Rollover: Account Based Pension, then enter the details as below:
Work with your facilitator to check if the TTR pension for Adam has started.
Check the amount of surplus cashflow for the clients at age 55 (Hint: Go to Display > Individual > Cashflow > Consolidated).
4. Go back to the display pages to ensure the additional Salary Sacrifice has initiated (Display > Individual > Cashflow > Consolidated for the expenditure item of increased Salary Sacrifice, and then Display > Surname Retirement Fund > Accumulation > Account > Adam(C) to ensure the receipt).
Work with the facilitator to answer the following questions:
i. Check the contributions for Adam are within the contribution limits.
ii. Check the contribution tax payable on 1 Jul 18.
iii. Check whether there is any excess contribution tax payable.
NOTE: there is also a Limits and Thresholds page where these ranges can be checked
Work with your facilitator to start new pensions for Adam and Kate when Adam reaches retirement age 60.
Note: Kate will also retire when Adam retires.
2. This time we will add the Allocated Pension for Adam at Retirement. Enter the details as follows:
3. Repeat the steps above to create Kate’s Pension
Withdraw funds in a tax effective manner to pay down their mortgage.
Work with the facilitator to answer the following questions:
i. Check whether the two payments of $70,000 have been withdrawn from “Surname Consulting Co’s” Bank Account?
ii. Check whether the distributions have been made from Trust No 2 to Kate.
iii. Check to see if the imputation credits have been applied to Kate?
iv. Compare the difference in Tax Payable by Kate and determine the additional percentage of tax paid on the withdrawals of funds.
v. Check to make sure additional cash flow is paying off the mortgage?
3. Once the funds have been confirmed as being received as part of the Distributions from Trust 2 – Surname Consulting Trust, then select the Display > Individual > Liabilities > Joint Page and allocate the $70,000 funds directly to the Liability instead of going through at the end of period as part of Surplus Cashflow allocations.
3. Click , the Rates and Fees screen will appear. Enter the interest rate for the loan, 8%, and the Deductibility should be set to 100%.
4. Click , the Repayments screen will appear. Select Yes and Repay Loan.
5. To complete the setup of the Equity Loan in XTOOLS+ we need to link the loan to the associated asset. This can be done by clicking on Liabilities >Associate:
6. Select type ‘Asset’ as we are linking the loan to a financial asset.
7. Select ‘Investment Portfolio’ in the Associated Assets box.
By selecting the Loan Commencement Date of the Loan as 1 Jul 14, the system will drawdown the loan and place the funds as surplus income. We now have $100,000 available from the loan.
3. The Investment Portfolio is now established.
Borrowing Equity (Instalments)
2. We have already established the Loan with a credit limit of $180,000. In the Navigation menu click on Display > Surname Family Trust > Liabilities > Details and select the Dropdown Menu next to the “Drawdown” option. In the row titled “> Start of Period” and add $10,000 in each of the periods 1 through to 8 (1 Jul 2014 through 1 Jul 2022). Then either hit enter OR click on the page in the Navigation Menu that you are currently on. This will refresh the scenario with these new cashflows.
3. You can check these cashflows by heading back to the Display > Surname Family Trust > Cashflow > Consolidated to make sure the funds are drawing down from the Loan and are being directed into the Investment Asset.
Work with the facilitator to answer the following questions:
i. Check whether the Investment Portfolio has been set up in Trust No. 1.
ii. Check whether the regular contributions are going to the Investment Portfolio.
iii. What is the balance of the Portfolio in year 2?
iv. What is the balance of the Loan in year 2?
v. What is the LVR in year 4?
Currently the Client’s Distributions are as follows:
Adam – 40%, Kate – 40%, Josie – 10%, Ben – 10%.
You can change the distribution levels by going to the Navigation Menu; Input > Surname Family Trust > Capital and changing the distribution percentages based on your calculations.
Work with facilitator to:
Once you have done the above activity:
Adam - 30%, Kate - 55%, Josie - 10%, Ben - 5%, and then;
Check your surplus cashflow to ensure that the client has sufficient funds in hand. To do this go to Display > Individual > Cashflow > Consolidated and check the net cashflow.
You can view charts for all entities and also consolidated entities.
You can click on the arrow in the top right-hand corner and select 'Download Chart Image' to either print or save it on your computer.
To export any display page as a CSV file:
2. Choose Export as CSV from the menu
3. A menu will appear; click on Export as CSV to export the display table to an excel sheet.
To compare scenarios (in Display):
2. Select the Scenarios you want to compare by ticking the box next to their name, and then Compare
3. When you click on Compare you will be directed to the Compare Charts > Returns Screen. From the navigation menu on the left hand side you can select the chart you wish to view.
XTOOLS+ scenarios can be locked, preventing any changes being made. By locking a scenario, XTOOLS+ takes a snapshot of all current inputs, results, charts and legislative information at the date of locking. Data within a locked scenario can still be exported or saved to a new scenario.
Locked scenarios can only be unlocked by users with the User Capability ‘Unlock XTOOLS Scenarios’. As the calculations for results and charts in XTOOLS rely on factors such as the client's current financial situation and current Legislation and taxes, unlocking a scenario can cause significant changes to the results.
Congratulations! You have completed the XTOOLS + Entities course
You would have worked through the process of creating and editing Entities such as Companies, Trusts and SMSF’s for a client using XPLAN.
You should now be able to:
The Help Desk will be operative from 7am - 6pm Monday - Friday.
Customized Training
We offer a wide range of training and consulting services to get the most out of XPLAN for your business.
IRESS offers customised XPLAN training for any dealer groups or financial planning practices that require tailored training solutions for their staff. We discuss your specific needs, agenda items and timeframes, and develop an agreed training agenda based on your requirements. This training is chargeable based on the number of attendees, time and location of training required.
For further information contact your Account Executive or the National Training Manager:
Andrew Roberts
National Training Manager
03 9018 5813
aroberts@iress.com.au
Consulting Services/Tailored Solutions
IRESS' consulting service offers a focused review of a dealership/practice and identifies how our Wealth products can improve business efficiency.
IRESS' consulting service offers a focused review of a dealership/practice and aims to identify how XPLAN can be better utilised to improve business efficiency. While all aspects are covered, key areas may include:
For further information contact your Account Executive or the Senior Project Consultant:
Andrew Wootton
Senior Project Consultant
07 3011 4700
awootton@iress.com.au