Ongoing Reviews - Service Benchmarks

Ongoing Reviews - Service Benchmarks

Service Benchmarks Overview

The purpose of this guide is to provide you with the instructions necessary to create and use Service Benchmarks.

XPLAN offers client Service Benchmark functionality to measure the levels of service activity against a client. A Service Benchmark is used to check if a certain item (such as a Document Note) has been completed a set number of times.

Multiple Service benchmarks are grouped within Service Benchmark Sets, which are then used to examine and report on an individual client’s service levels. The generated benchmark reports show the expected benchmarked activities against the actual delivered actions.  

 

Creating a Service Benchmark

The purpose of this guide is to provide you with the instructions necessary to create a Service Benchmark.

Further information on How to Create a Service Benchmark here 

 

Creating a Service Benchmark Set

The purpose of this guide is to provide you with the instructions necessary to create a Service Benchmark Set.

Further information on How to Create a Service Benchmark Set here

 

Assigning a Service Benchmark

<Description>

Further information on Assigning a Service Benchmark here

 

Assigning a Service Benchmark Set

<Description>

Further information on Assigning a Service Benchmark here

 

Running a Service Benchmark

<Description>

Further information on Assigning a Service Benchmark here

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