Datafeed Troubleshooting

• Related Articles

• Datafeed - Refresh Panorama Datafeed

  If datafeed refresh from XPlan does not work, we could now do an adviser refresh directly from Panorama platform. IRESS has confirmed that this would fix the problem. If after doing the below steps, the problem does not get resolved, please send an ...

• Datafeed - Troubleshooting Guide: iOS Datafeed

    iOS Datafeed Troubleshooting Guide Overview The ‘Orders’ section in the XPLAN IPS module provides access into a part of the brokers IOS system. (Note: for datafeed troubleshooting purposes you only need to view the data in this section) The ...

• Datafeed - Troubleshooting Guide: System Datafeed

    System Datafeed Troubleshooting Guide Overview Identifying if the Datafeed has Run Check the ‘Last Updated’ column in the Platform Summary / Adviser Summary screens – this field reflects the date and time data finished importing into the site. ...

• Ultimate Guide to Datafeed

  Datafeed Course Overview  What is this about? This course is aimed at providing users with the skills to initiate new datafeeds as well as understanding datafeed reports. This guide covers a basic overview of what datafeeds are and an overview of the ...

• Datafeed - Overview and Navigation

  Datafeed Overview and Navigation Datafeeds represent an efficient way to import portfolio transactions from a third-party. Incoming data is processed and matched against clients, automatically updating their current portfolio holdings.    Types of ...

• Popular Articles

• Wealth Axis Files - Naming Convention

  File Format: Date, Client Name, File Name Date - yymmdd E.g: 12 Sept 2013 - 130912 E.g: Undated - 010101 Client Names One Client / Only primary client (John Smith) E.g: Smith, J Two Clients (Primary and Secondary Client/Client and Partner) - Married ...

• Wealth Axis Wizards - Overview

  Overview  This article is designed to help you effectively use the Wealth Axis Wizards in XPLAN. The key features of the Wealth Axis Wizards are: Integration with key modules such as Client Focus, Portfolios (IPS), Risk Researcher, WealthSolver and ...

• New User Manual - Admin

  XPLAN and the Advice Process Overview Many advisers use the Advice to Client process to manage the advice process in their business. To enable participants to be able to relate to the different modules in XPLAN, this course is structured along the ...

• Administration - Email: Setting up the Outlook Plugin

  Outlook Plugin - Overview  Outlook Plugin is a function available with XPLAN that allows you to quickly and easily save and record email correspondence in the XPLAN document library as a Note that is linked to a client or user entity. This allows for ...

• XPLAN Workshop - XPLAN Client Setup

  Introduction Overview     Each practice deals with leads, referrals and potential clients differently. However, most practices have a system regarding the way client information is recorded and relationships with clients are managed. In this section, ...

• Recent Articles

• XPLAN Legislative Rates June 2022

  XPLAN Legislative Rates - June 2022 Legislative rates have been updated to reflect: 1. Social Security rates effective July 2022 2. AFSA Retirement Standard Benchmarks for the March Quarter 2022.  Social Security Rate Changes - July 2022 The rate ...

• XPLAN: Task Notifications - Redirecting

  XPLAN: Redirecting Task Notifications XPLAN task notifications can be sent to your Email Inbox (e.g. Outllok, Gmail) to notify you if a task has been created, unactioned, is overdue or complete. If the task notifications cannot be turned off, then ...

• XPLAN Version Enhancements - 18 November 2021 (Version 21.11.195)

  XPLAN Version Enhancements - 18 November 2021 (Version 21.11.195) Client Focus Digital Signature Notification will Honour the "Override from Address" when sent by Super User The notify signatories template configured in system settings > client focus ...

• XPLAN Version Enhancements - November 2021 (Version 21.11.194)

  XPLAN Version Enhancements - November 2021 (Version 21.11.194) Client Focus New Current Residential Address Field A new field, current residential address, has been added to record a client’s current address. When entering the first address for a ...

• XPLAN Datafeeds: HUB24 Enhancements (v4.3) 29 October 2021

  HUB24 Enhancements: 29 October 2021 HUB24 have released enhancements to their  XPLAN EPI 4.3 datafeeds, to be effective 15 November 2021. Below is the information directly from HUB24 on the enhancements. The Individual Holding extract is where the ...