The purpose of this guide is to provide you with instructions how to use the Advanced Search function of XPLAN.
XPLAN stores client data within a powerful database, which allows for much flexibility accessing client details. Using the criteria search interface users can build custom searches, which can be saved for future use.
Quick Search is accessible on the application menu in all pages with XPLAN. By default it searches for client entities, however it can also be used to find other entities by:
Icon |
Search type |
Client entities (see below) |
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User entities |
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Groups |
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Document Notes |
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Tasks by ID |
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Tasks by Subject |
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Suppliers |
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Professional Advisers |
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Referrers |
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Insurance Policies (by policy number) |
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Medical Insurance Policies (by policy number) |
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General Insurance Policies (by policy number) |
Retirement Income Policies (by policy number) |
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Superannuation Policies (by reference number) |
2. In the Search box, type the search criteria, then press Enter.
When searching for Clients, by default the entered search term is used to search for clients by name. You can use the following prefixes to search using other client details:
Search item |
Prefix |
Example |
Client Unique ID |
No prefix |
2963 will find the client that has the unique ID "2963". |
Telephone Number |
tel: ph: t: |
tel:03 will find all telephone numbers containing "03" |
Postcode |
pcode: |
pcode:3000 will find all clients with "3000" postcode |
Street Address |
add: a: |
add:Collins will find all clients with "Collins" in their street details |
Suburb |
sub: s: |
sub:melb will find all suburbs containing "melb" |
|
em: e: |
em:iress will find all email addresses containing "iress" |
Business Partner |
business_partner: |
Returns all entities that have the searched entity as a Business Partner. Searching is by Entity ID. For example, if Frank Black is a business partner of the Test Partnership, searching business_partner:[Frank Black's Entity ID] will return Test Partnership. |
Client Online Access Username |
coa: |
coa:123456 will return the client with 123456 as their Client Online Access username |
IOS |
ios: |
ios:xxx to search for clients whose linked IOS account code contains "xxx". |
IPS External Account |
ips: |
ips:xxx to search for clients whose System Datafeed IPS External Account contains "xxx". |
Client Focus Account |
cfa: |
cfa:xxx to search for clients whose System Datafeed Client Focus Account contains "xxx". |
External ID |
exid: |
exid:123456 to search for clients whose [Key Details] External Identifier field is 12345 |
To access criteria search
Advanced criteria searching can be accessed at any time by:
The checkbox List item must meet all criteria can be used when a client may have multiple items in categories, such as two or more postal addresses.
With the checkbox unticked, AND criteria need to be met across the client's details as a whole, so a search for Suburb = Sydney AND State = Vic may return a result if the client has two addresses, one in Sydney and one in Victoria.
With the checkbox ticked, the criteria must be met within a single item, ie. The client must have an address that contains both Sydney and Vic.
Data Exists option allows you to search for clients that have no data saved in a Field Group. For example, you can find all clients that have no Address data saved.
Other than the Entity field group, all Field Groups can be searched against. The Entity Field Group contains required information such as a client’s Entity ID, First Name and Surname, and all client entities will have data saved against the Entity Field Group.
When using dates as criteria the follow information applies:
Further information on Saved Search Criteria here
When you have added in the required search criteria:
Saved Search Criteria can be loaded by either:
Shortcut Link
While accessing the client List:
Learn how to create search criteria to located clients due for Opt-in and Fee Disclosure Statement.
Learn how to create search criteria to locate review clients.
Syntax searching allows you to manually build a search criterion using XPLAN syntax.
Further information on Search Syntax here